SHIPPING POLICY

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within [INSERT PROCESSING TIME, e.g., 1–3] business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. In the event of a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

• Standard Shipping: Estimated delivery within [INSERT DAYS, e.g., 7–15] business days.

• Express Shipping: Estimated delivery within [INSERT DAYS, e.g., 3–7] business days.

📌 Note: Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier delays, or customs clearance.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will become active and trackable within [e.g., 24–48 hours].

4. Customs, Duties, and Taxes

Please note that our posted prices and shipping fees do not include local taxes, import duties, or customs fees.

All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, taxes, and customs duties). If you have questions regarding your country's customs policies, please contact your local customs office before placing an order.

5. Incorrect Shipping Information

We are not responsible for delivery failures caused by incorrect, incomplete, or outdated shipping addresses provided by the customer at checkout. Please double-check your shipping details carefully before completing your purchase.

If you notice an error in your shipping address, please contact us immediately at care@aevitacare.com. We will do our best to update it, but we cannot make changes once the order has been handed over to the shipping carrier.

6. Lost, Damaged, or Stolen Packages

Once products are transferred to the shipping carrier, title and risk of loss pass to you. We are not liable for any products damaged or lost during transit.

• If your package arrives damaged, please document the damage (take photos) and contact the shipment carrier directly to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

7. Contact Information

If you have any questions or concerns regarding the shipping and delivery of your order, please do not hesitate to reach out to our customer support team:

• Email: care@aevitacare.com

• Operating Hours: [INSERT HOURS, e.g., Monday – Friday, 9 AM – 5 PM EST]